Client Case Study: Business Process Outsourcing (BPO) Company

Results

100% supply availability

for pantry and hygiene essentials

30% reduction

in follow-ups and admin effort

3 cities served

with synchronized monthly delivery plans
Business Process Outsourcing (BPO) Company

Challenges

Frequent pantry item shortages impacted employee satisfaction
Hygiene product restocking lacked scheduling, causing last-minute gaps
Quality inconsistencies across vendor-supplied consumables
Inadequate tracking of recurring supply quantities
Time-consuming vendor follow-ups and delivery coordination
Strategic Approach

Driving Brand Consistency Across Every Touchpoint

Business Process Outsourcing (BPO) Company

A leading provider of business process management, analytics, and data solutions, with offices across India. The company serves global Fortune 500 clients, delivering innovative, data-driven strategies to optimize performance, drive growth, and achieve measurable results in competitive markets.

Service Offered

Pantry & Breakroom Supplies, Housekeeping Materials, and Office Stationery are efficiently delivered through a recurring monthly supply model, ensuring consistent stock levels, convenience, and seamless office operations without the hassle of reordering, keeping your workspace fully equipped at all times.

Overview

The BPO company operates in a fast-paced, high-performance environment where employee satisfaction and operational hygiene are key. The client needed a reliable supply partner who could consistently deliver quality pantry products, hygiene essentials, and daily-use stationery — all without delay or disruption.

Brief

The company admin team was looking for a supplier who could provide end-to-end solutions for their pantry and housekeeping needs across multiple locations in Mumbai and Pune. Timely delivery, product consistency, and supply visibility were top priorities.

Approach

Our Service & Solution

BMOA provided a tailored supply solution built around BPO company’s consumption patterns and operational scale:

  • Monthly supply plan for tea/coffee, snacks, milk, and disposables
  • Scheduled delivery of restroom products, cleaning materials, and sanitizers
  • Stationery kits for departments and onboarding
  • Single-window support and proactive order reminders
  • Consistent branded quality across all categories
  • Delivery and invoicing aligned to branch-level consumption

Impact

Today, BPO company relies on BMOA not just as a vendor — but as a dependable partner for facility and employee care essentials, contributing directly to a healthier, happier, and more efficient workplace.

  • 100% availability of pantry and hygiene supplies at all times
  • 30% reduction in internal follow-ups and coordination
  • Improved cleanliness standards across all facilities
  • Positive feedback from teams on pantry variety and quality
  • Stronger inventory tracking with scheduled deliveries and fewer emergencies
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Insights

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